@font-face{unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;font-family:montserrat;src:url(../media/Montserrat_latin_wght-s.p.1gavkj72q9u43.woff2)format("woff2");font-display:swap;font-weight:400 700}@font-face{font-family:montserrat Fallback;src:local(Arial);ascent-override:87.85%;descent-override:22.78%;line-gap-override:0.0%;size-adjust:110.19%}.montserrat_d5b84e05-module__LvfOIq__className{font-family:montserrat,montserrat Fallback}.montserrat_d5b84e05-module__LvfOIq__variable{--font-montserrat:"montserrat", "montserrat Fallback"}
@font-face{unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF;font-family:montserratLatinExt;src:url(../media/Montserrat_latin_ext_wght.41r31qmhr7_rd.woff2)format("woff2");font-display:swap;font-weight:400 700}.montserratlatinext_46e6a72-module__zu-GPW__className{font-family:montserratLatinExt}.montserratlatinext_46e6a72-module__zu-GPW__variable{--font-montserrat-latin-ext:"montserratLatinExt"}
@font-face{unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB;font-family:montserratVietnamese;src:url(../media/Montserrat_vietnamese_wght.370ev4_4-yiay.woff2)format("woff2");font-display:swap;font-weight:400 700}.montserratvietnamese_697f1c-module__XBYRka__className{font-family:montserratVietnamese}.montserratvietnamese_697f1c-module__XBYRka__variable{--font-montserrat-vietnamese:"montserratVietnamese"}
@font-face{unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;font-family:jetbrainsMono;src:url(../media/JetBrainsMono_latin_wght-s.p.269kn9uafm0ti.woff2)format("woff2");font-display:swap;font-weight:300 500}@font-face{font-family:jetbrainsMono Fallback;src:local(Arial);ascent-override:77.57%;descent-override:22.82%;line-gap-override:0.0%;size-adjust:131.49%}.jetbrainsmono_4ca1c472-module__99f6Aa__className{font-family:jetbrainsMono,jetbrainsMono Fallback}.jetbrainsmono_4ca1c472-module__99f6Aa__variable{--font-jetbrains-mono:"jetbrainsMono", "jetbrainsMono Fallback"}
@font-face{unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF;font-family:jetbrainsMonoLatinExt;src:url(../media/JetBrainsMono_latin_ext_wght.200l3jur7oygh.woff2)format("woff2");font-display:swap;font-weight:300 500}.jetbrainsmonolatinext_360ab640-module__gH3kEa__className{font-family:jetbrainsMonoLatinExt}.jetbrainsmonolatinext_360ab640-module__gH3kEa__variable{--font-jetbrains-mono-latin-ext:"jetbrainsMonoLatinExt"}
:root{--navy:#0b3161;--allied-red:#cd1c2f;--white:#fff;--tx:#15171c;--canvas:#e8ecf1;--paper:#fff;--well:#f1f3f6;--hd:#fafbfc;--fog:#f7f8fa;--edge:#d6dce4;--ledge:#bac3cf;--frost:#e3e7ed;--cloud:#d3d9e2;--s700:#33415a;--s600:#4d5a70;--iron:#8590a2;--mist:#a3acba;--err:#c00;--err-wash:#fcefef;--err-edge:#f0c4c4;--err-ink:#8f0000;--mark-err:var(--err);--mark-warn:#b87700;--mark-ai:#2a7f86;--mark-top:#6b4fa8;--mark-ok:#3f8f4f;--mark-info:var(--navy);--staff:#faf6ec;--staff-ink:#6b5310;--mach:#f0f3f9;--mach-ink:#2d4a78;--r:8px;--ease:cubic-bezier(.2, .7, .2, 1);--sans:var(--font-montserrat-latin-ext), var(--font-montserrat-vietnamese), var(--font-montserrat), "Montserrat", ui-sans-serif, system-ui, sans-serif;--mono:var(--font-jetbrains-mono-latin-ext), var(--font-jetbrains-mono), "JetBrains Mono", ui-monospace, monospace;--fs-tag:10.5px;--chip-font:400 11px var(--mono);--chip-case:uppercase;--chip-track:.05em;--fs-label:11px;--fs-btn:11.5px;--fs-sm:12px;--fs-body:13.5px;--fs-md:15px;--fs-num:26px;--fs-h1:30px;--fs-num-l:40px;--fs-num-xl:96px;--top-h:60px;--nav-slim:64px;--rail:300px;--tabs:220px;--side:380px;--slim:56px}*{box-sizing:border-box}html,body{height:100%}body{background:var(--canvas);color:var(--tx);font:400 var(--fs-body)/1.55 var(--sans);-webkit-font-smoothing:antialiased;margin:0}h1,h2,h3,h4,h5,h6,p{margin:0;font-weight:400}h1{font:600 var(--fs-h1)/1.15 var(--sans);letter-spacing:-.02em;color:var(--tx)}ul{margin:0;padding:0;list-style:none}.mono,.num{font-family:var(--mono);font-variant-numeric:tabular-nums}.eyebrow{font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--s600)}.muted{color:var(--s600)}.keep-case{text-transform:none}.faint{color:var(--iron)}.row{align-items:center;gap:8px;display:flex}.between{justify-content:space-between}.end{justify-content:flex-end}.col{flex-direction:column;display:flex}.grow{flex:1}.btn{font:600 var(--fs-btn)/1 var(--sans);text-transform:uppercase;letter-spacing:.1em;border-radius:var(--r);border:1px solid var(--cloud);border-bottom-color:var(--ledge);background:var(--paper);color:var(--tx);cursor:pointer;transition:background .18s var(--ease), border-color .18s var(--ease), color .18s var(--ease);white-space:nowrap;padding:12px 16px}.btn:hover{border-color:var(--tx)}.btn.primary{background:var(--tx);border-color:var(--tx);color:var(--white)}.btn.primary:hover{background:var(--tx);border-color:var(--navy)}.btn.quiet{color:var(--s600);background:0 0;border-color:#0000;padding:8px 10px}.btn.quiet:hover{color:var(--tx);border-color:#0000}.btn.sm{padding:8px 10px;font-size:11px}.btn:disabled{color:var(--mist);background:var(--fog);border-color:var(--frost);cursor:not-allowed}input,select,textarea{font:400 var(--fs-body) var(--sans);color:var(--tx);background:var(--paper);border:1px solid var(--cloud);border-radius:var(--r);outline:none;padding:9px 12px}input:focus,select:focus,textarea:focus{border-color:var(--tx)}select:not([multiple]){appearance:none;text-overflow:ellipsis;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M2.5 4.5 6 8l3.5-3.5' fill='none' stroke='%234D5A70' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;background-size:12px 12px;padding-right:36px}select:not([multiple]):disabled{cursor:not-allowed;opacity:.6}select.sm:not([multiple]){background-position:right 9px center;padding-right:30px}input[type=date]{position:relative}input[type=date]::-webkit-calendar-picker-indicator{opacity:1;cursor:pointer;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 14 14'%3E%3Cg fill='none' stroke='%234D5A70' stroke-width='1.3' stroke-linecap='round'%3E%3Crect x='1.75' y='2.75' width='10.5' height='9.5' rx='1.5'/%3E%3Cpath d='M1.75 5.75h10.5M4.5 1.5v2.5M9.5 1.5v2.5'/%3E%3C/g%3E%3C/svg%3E") 50%/14px 14px no-repeat;width:14px;height:14px;margin-left:8px}input[type=date]::-webkit-datetime-edit{padding:0}:is(input,select,textarea,.btn,summary,a):focus-visible{outline:2px solid var(--navy);outline-offset:2px}::placeholder{color:var(--mist)}:focus-visible{outline:2px solid var(--navy);outline-offset:2px}.brand{font:600 var(--fs-label)/1 var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s700);white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.sw{border-radius:2px;flex:none;width:8px;height:8px;display:inline-block}.eng{color:var(--eng,var(--s700));white-space:nowrap;align-items:center;gap:5px;font-weight:600;display:inline-flex}.eng-dot{background:var(--eng);border-radius:50%;flex:none;width:7px;height:7px;display:inline-block}.engs{flex-wrap:wrap;gap:4px 10px;display:flex}.tag{font:var(--chip-font);text-transform:var(--chip-case);letter-spacing:var(--chip-track);color:var(--tx);background:var(--paper);border:1px solid var(--frost);border-radius:var(--r);white-space:nowrap;align-items:center;gap:6px;padding:5px 8px;line-height:1;display:inline-flex}.panel .tag,.side .tag{background:var(--well);border-color:#0000}.tag[class*=\ m-]:before{content:"";background:var(--mark);border-radius:2px;flex:none;width:8px;height:8px}.tag.m-err{--mark:var(--mark-err)}.tag.m-warn{--mark:var(--mark-warn)}.tag.m-ai{--mark:var(--mark-ai)}.tag.m-top{--mark:var(--mark-top)}.tag.m-ok{--mark:var(--mark-ok)}.tag.m-info{--mark:var(--mark-info)}.vh{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.icon{flex:none;display:block}.app{grid-template-columns:var(--nav-slim) minmax(0, 1fr);grid-template-rows:var(--top-h) minmax(0, 1fr);grid-template-areas:"top top""rail center";height:100dvh;display:grid;overflow:hidden}.top{background:var(--paper);border-top:2px solid var(--allied-red);border-bottom:1px solid var(--edge);grid-area:top;align-items:center;gap:14px;min-width:0;padding:0 16px;display:flex}.top-logo{flex:none;width:auto;height:40px;display:block}.ptitle{font:700 19px/1 var(--sans);letter-spacing:-.01em;white-space:nowrap;flex:none}.search{border:1px solid var(--cloud);border-radius:var(--r);background:var(--well);min-width:180px;max-width:420px;height:38px;color:var(--s600);font:400 14px/1 var(--sans);text-align:left;cursor:pointer;transition:border-color .16s var(--ease), background .16s var(--ease);flex:260px;align-items:center;gap:8px;padding:0 10px;display:flex}.search:hover{border-color:var(--tx);background:var(--paper)}.search-l{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}kbd{font:500 11px var(--mono);color:var(--s600);border:1px solid var(--cloud);background:var(--paper);border-radius:4px;padding:1px 5px}.qtiles{flex:none;gap:6px;margin:0 0 0 auto;padding:0;list-style:none;display:flex}.qt{border-radius:var(--r);background:var(--well);height:38px;color:var(--tx);transition:background .2s var(--ease), color .2s var(--ease);align-items:center;gap:7px;padding:0 10px;display:flex}.qt .n{font:600 17px/1 var(--mono);font-variant-numeric:tabular-nums}.qtext{flex-direction:column;gap:2px;line-height:1.1;display:none}.qb{font-weight:600;font-size:var(--fs-sm);white-space:nowrap}.qw{color:var(--s600);white-space:nowrap;font-size:11px}.qt.on{background:var(--navy);color:var(--white)}.qt.on .qw{color:#ffffffd1}.qt.on .sw{outline:1.5px solid var(--white);outline-offset:1px}.qt-total{display:none}@media (min-width:1440px){.qtext{display:flex}.qt{padding:0 12px 0 10px}}.avsw{border:1.5px solid var(--cloud);background:var(--paper);height:38px;color:var(--tx);font:700 14px/1 var(--sans);cursor:pointer;transition:background .18s var(--ease), border-color .18s var(--ease);border-radius:999px;flex:none;align-items:center;gap:10px;padding:0 14px 0 6px;display:inline-flex}.avsw .knob{background:var(--mark-ok);width:26px;height:26px;transition:background .18s var(--ease);border-radius:50%;flex:none;display:block}.avsw.available{border-color:var(--mark-ok)}.avsw.offline{background:var(--err);border-color:var(--err);color:var(--white);flex-direction:row-reverse;padding:0 6px 0 14px}.avsw.offline .knob{background:var(--white)}.avsw.on_call .knob,.avsw.wrap_up .knob{background:var(--navy)}.avsw.on_call,.avsw.wrap_up{border-color:var(--navy)}.avsw.degraded .knob{background:var(--mark-warn)}.avsw:disabled{color:var(--tx);cursor:not-allowed}.avsw-txt{white-space:nowrap;flex-direction:column;align-items:flex-start;gap:2px;display:flex}.avsw.offline .avsw-txt{align-items:flex-end}.avsw.offline .avsw-why{color:#ffffffe0}.avsw-why{font:500 11px/1 var(--sans);color:var(--s600)}.navrail{background:var(--fog);border-right:1px solid var(--edge);flex-direction:column;grid-area:rail;align-items:center;min-height:0;display:flex}.nav{flex-direction:column;align-items:center;gap:4px;padding:12px 0;display:flex;overflow:auto}.nav-item{border-radius:var(--r);width:40px;height:38px;color:var(--s600);cursor:pointer;transition:background .16s var(--ease), color .16s var(--ease);background:0 0;border:1px solid #0000;place-items:center;display:grid}.nav-item:hover{background:var(--well);color:var(--tx)}.nav-item[aria-current=page]{background:var(--paper);border-color:var(--edge);color:var(--allied-red)}.account{border-top:1px solid var(--frost);flex-direction:column;align-items:center;gap:6px;width:100%;margin-top:auto;padding:12px 0 14px;display:flex}.account form{margin:0}.avatar{border-radius:var(--r);background:var(--paper);border:1px solid var(--frost);width:32px;height:32px;font:600 11px var(--sans);letter-spacing:.06em;color:var(--tx);cursor:default;flex:none;place-items:center;display:grid;position:relative}.shell-center{flex-direction:column;grid-area:center;min-width:0;min-height:0;display:flex}.shell-page{flex:1;min-height:0;overflow:auto}.alert-slot{flex-direction:column;flex:none;display:flex}.alert-band{background:var(--err-wash);border-bottom:1px solid var(--err-edge);color:var(--err-ink);align-items:center;gap:10px;padding:9px 16px 9px 18px;font-size:13px;line-height:1.4;display:flex}.alert-band>.icon{color:var(--err)}.alert-text{flex:1;min-width:0}.alert-fix{background:var(--paper);height:28px;color:inherit;font:600 12.5px/1 var(--sans);cursor:pointer;border:1px solid;border-radius:7px;flex:none;align-items:center;gap:5px;padding:0 11px;display:inline-flex}.alert-fix:hover{background:var(--white)}.alert-fix .icon{width:14px;height:14px}.cmd-bg{z-index:60;animation:cmdfade .14s var(--ease);background:#15171c2e;justify-content:center;padding-top:14vh;display:flex;position:fixed;inset:0}.cmd{background:var(--paper);border:1px solid var(--ledge);width:min(560px,100vw - 32px);animation:cmdpop .18s var(--ease);border-radius:14px;align-self:flex-start;overflow:hidden}.cmd-in{border-bottom:1px solid var(--frost);color:var(--s600);align-items:center;gap:10px;padding:12px 16px;display:flex}.cmd-in input{background:0 0;border:0;flex:1;min-width:0;padding:4px 0;font-size:15px}.cmd-in input:focus,.cmd-in input:focus-visible{border:0;outline:none}.cmd ul{max-height:340px;margin:0;padding:6px;overflow:auto}.cmd ul:empty{display:none}.cmd li{border-radius:var(--r);cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:9px 10px;font-size:13.5px;display:flex}.cmd li[aria-selected=true]{background:var(--well)}.cmd li.first{margin-top:22px;position:relative}.cmd li.first:first-child{margin-top:20px}.cmd li.first:before{content:attr(data-group);font:500 11px/1 var(--sans);color:var(--s600);position:absolute;top:-18px;left:10px}.cmd-l{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.cmd-h{font-size:var(--fs-sm);color:var(--s600);flex:none}.cmd-note{color:var(--s600);padding:10px 16px 14px;font-size:13px}@keyframes cmdfade{0%{opacity:0}}@keyframes cmdpop{0%{opacity:0;transform:translateY(-6px)scale(.99)}}@media (max-width:639.98px){.top{gap:8px;padding:0 10px}.top-logo{height:34px}.ptitle,.search-l,.search kbd,.qtiles,.avsw-why{display:none}.search{flex:none;justify-content:center;width:38px;min-width:0;padding:0}.qt-total{margin-left:auto;display:flex}.qt-total-l{font-size:var(--fs-sm)}.avsw{padding-right:10px}.avsw.offline{padding:0 6px 0 10px}.app{grid-template-rows:var(--top-h) auto;height:auto;min-height:100dvh;overflow:visible}.top{z-index:20;position:sticky;top:0}.navrail{top:var(--top-h);height:calc(100dvh - var(--top-h));align-self:start;position:sticky}.shell-page{overflow:visible}}.rail{background:var(--canvas);border-right:1px solid var(--edge);padding:12px 12px 140px}.panel{background:var(--paper);border:1px solid var(--edge);border-bottom-color:var(--ledge);border-radius:var(--r)}.panel>.hd{background:var(--hd);border-bottom:1px solid var(--edge);border-radius:var(--r) var(--r) 0 0;justify-content:space-between;align-items:center;gap:12px;padding:14px 20px;display:flex}.panel>.bd{padding:20px}.inset{background:var(--well);border-radius:var(--r);color:var(--s700);padding:12px 14px}.callout{background:var(--well);border-radius:var(--r);color:var(--tx);padding:12px 14px}.callout.err{color:var(--err)}.callout.warn{border-left:3px solid var(--mark-warn);margin:6px 0}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}.main{--work-w:var(--rail);--side-w:var(--side);grid-template-columns:var(--work-w) minmax(368px, 1fr) var(--side-w);height:100%;transition:grid-template-columns .2s var(--ease);display:grid}.main[data-work=closed]{--work-w:var(--slim)}.main[data-activity=closed]{--side-w:var(--slim)}.pane{overflow:auto}.pane-hd{justify-content:space-between;align-items:center;gap:8px;padding:0 0 4px 8px;display:flex}.pane-hd .eyebrow{color:var(--tx)}.toggle{border-radius:var(--r);width:32px;height:32px;color:var(--s600);cursor:pointer;transition:color .18s var(--ease), border-color .18s var(--ease);background:0 0;border:1px solid #0000;flex:none;place-items:center;display:grid}.toggle:hover{color:var(--tx);border-color:var(--edge)}.rail-body[hidden],.side-body[hidden]{display:none}.main[data-work=closed] .rail{flex-direction:column;align-items:center;padding:12px 0;display:flex}.main[data-work=closed] .pane-hd{padding:0 0 8px}.badges{flex-direction:column;gap:4px;display:flex}.badge-btn{border-radius:var(--r);width:40px;height:40px;color:var(--s600);cursor:pointer;transition:color .18s var(--ease), border-color .18s var(--ease);background:0 0;border:1px solid #0000;place-items:center;display:grid;position:relative}.badge-btn:hover{color:var(--tx);border-color:var(--edge)}.badge{min-width:18px;height:18px;font:500 var(--fs-tag)/1 var(--mono);background:var(--paper);color:var(--iron);border:1px solid var(--frost);border-radius:9px;place-items:center;padding:0 5px;display:grid;position:absolute;top:0;right:-2px}.badge.on{background:var(--navy);border-color:var(--navy);color:var(--white)}.empty{color:var(--iron);font-size:var(--fs-sm)}.rail .empty{padding:0 8px}.center{flex-direction:column;gap:16px;padding:24px 28px 140px;display:flex}.side{background:var(--paper);border-left:1px solid var(--ledge);flex-direction:column;display:flex}.side-hd{background:var(--hd);border-bottom:1px solid var(--edge);min-height:52px;color:var(--tx);justify-content:space-between;align-items:center;gap:8px;padding:10px 12px 10px 20px;display:flex}.side-hd .eyebrow{color:var(--tx)}.side-body{flex-direction:column;flex:1;min-height:0;display:flex}.main[data-activity=closed] .side-hd{justify-content:center;padding:10px 0}.side-label{writing-mode:vertical-rl;color:var(--s600);align-self:center;margin-top:16px}@media (max-width:955.98px){.main{--rail:240px;--side:300px;grid-template-columns:var(--work-w) minmax(0, 1fr) var(--side-w)}.center{padding:20px 16px 140px}}@media (max-width:1279.98px){.main[data-activity=auto]{--side-w:var(--slim)}.main[data-activity=auto] .side-body,.main[data-activity=auto] .side-hd .eyebrow{display:none}.main[data-activity=auto] .side-hd{justify-content:center;padding:10px 0}}.side-empty{padding:20px}@media (max-width:639.98px){.main,.main[data-work],.main[data-activity]{grid-template-columns:minmax(0,1fr);height:auto}.pane{overflow:visible}.rail{border-right:0;border-bottom:1px solid var(--edge);padding:12px 12px 16px}.main[data-work=closed] .rail{flex-direction:row;justify-content:space-between;padding:8px 12px}.main[data-work=closed] .pane-hd{padding:0}.main[data-work=closed] .badges{flex-direction:row}.center{padding:16px 16px 24px}.side{border-left:0;border-top:1px solid var(--ledge)}.side-label{display:none}.main[data-activity] .side-hd{justify-content:space-between;padding:10px 12px 10px 16px}.feed{overflow:visible}}.main[data-layout=record]{--rec-w:320px;grid-template-columns:var(--work-w) var(--rec-w) minmax(0, 1fr);grid-template-rows:auto minmax(0,1fr)}.main[data-layout=record][data-activity=closed]{grid-template-columns:var(--work-w) minmax(0, 1fr) var(--slim)}.main[data-layout=record]>.rail{grid-area:1/1/-1}.main[data-layout=record]>.strip{grid-area:1/2/auto/-1}.main[data-layout=record]>.center{grid-area:2/2}.main[data-layout=record]>.side{grid-area:2/3}.strip{border-bottom:1px solid var(--edge);flex-direction:column;gap:12px;max-height:60vh;padding:16px 24px;display:flex;overflow:auto}.strip:empty{display:none}.main[data-layout=record] .side-body>.panel{margin:12px 16px 4px}.main[data-layout=record]>.center{background:var(--paper);gap:0;padding:0 0 64px}@media (max-width:1279.98px){.main[data-layout=record]{--rec-w:264px}}@media (min-width:956px) and (max-width:1279.98px){.main[data-layout=record][data-activity=auto] .side-body{display:flex}.main[data-layout=record][data-activity=auto] .side-hd .eyebrow{display:inline}.main[data-layout=record][data-activity=auto] .side-hd{justify-content:space-between;padding:10px 12px 10px 20px}}@media (max-width:955.98px){.main[data-layout=record]{grid-template-columns:var(--work-w) minmax(0, 1fr) var(--side-w)}}@media (max-width:639.98px){.main[data-layout=record],.main[data-layout=record][data-activity]{grid-template-rows:none;grid-template-columns:minmax(0,1fr)}.main[data-layout=record]>*{grid-area:auto/1!important}.main[data-layout=record] .feed{overflow:visible}.strip{max-height:none;padding:12px 16px}}.rec-col{flex-direction:column;display:flex}.rec-id{flex-direction:column;gap:12px;padding:18px 18px 14px;display:flex}.rec-id-top{align-items:center;gap:12px;display:flex}.rec-av{background:var(--well);width:40px;height:40px;color:var(--s700);font:600 13.5px/1 var(--sans);border-radius:50%;flex:none;place-items:center;display:grid}.rec-id-n{flex-direction:column;flex:1;align-items:flex-start;gap:4px;min-width:0;display:flex}.rec-id-n h1{font:650 19px/1.15 var(--sans);letter-spacing:-.02em;overflow-wrap:anywhere;margin:0}.rec-standing{font:500 12px/1.2 var(--sans);color:var(--s700);align-items:center;gap:6px;display:inline-flex}.rec-standing:before{content:"";background:var(--mist);border-radius:50%;width:6px;height:6px}.rec-standing.returning:before{background:var(--mark-ok)}.rec-standing.first_call:before,.rec-standing.new:before{background:var(--navy)}.rec-meta{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.rec-brands{flex-wrap:wrap;gap:4px 12px;margin:0;padding:0;list-style:none;display:flex}.rec-brands li,.rec-brand{font:500 12.5px/1.3 var(--sans);color:var(--s700);align-items:center;gap:6px;display:inline-flex}.rec-phones{color:var(--s600);flex-wrap:wrap;gap:4px 12px;margin:0;font-size:12.5px;display:flex}.rec-acts{border:1px solid var(--edge);border-radius:var(--r);display:flex;overflow:hidden}.rec-act{background:var(--paper);min-width:0;height:32px;font:500 12.5px/1 var(--sans);color:var(--s700);white-space:nowrap;cursor:pointer;transition:background .15s var(--ease), color .15s var(--ease);border:0;flex:1 1 0;justify-content:center;align-items:center;gap:5px;padding:0 6px;display:inline-flex}.rec-act+.rec-act{border-left:1px solid var(--edge)}.rec-act:hover:not(:disabled){background:var(--fog);color:var(--tx)}.rec-act:disabled{color:var(--iron);cursor:not-allowed}.rec-act:focus-visible{outline:2px solid var(--navy);outline-offset:-2px}@media (max-width:1279.98px){.rec-act{gap:4px;font-size:12px}.rec-act .icon{display:none}}.rec-why{font-size:var(--fs-sm);color:var(--err);margin:0}.rec-call-from{border:1px solid var(--edge);border-radius:var(--r);flex-direction:column;gap:10px;padding:10px 12px;display:flex}.rec-call-from .row{justify-content:flex-end}.rec-link{font:500 12.5px/1.3 var(--sans);color:var(--s600);cursor:pointer;background:0 0;border:0;align-items:center;gap:4px;padding:0;display:inline-flex}.rec-link:hover{color:var(--tx)}.rec-menu{align-self:flex-start;position:relative}.rec-menu-list{z-index:20;background:var(--paper);border:1px solid var(--edge);border-bottom-color:var(--ledge);border-radius:var(--r);min-width:200px;margin:0;padding:4px;list-style:none;position:absolute;top:calc(100% + 6px);right:0}.rec-menu-list button{text-align:left;width:100%;font:500 13px/1.3 var(--sans);color:var(--tx);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:8px 10px}.rec-menu-list button:hover,.rec-menu-list button:focus-visible{background:var(--well);outline:none}.rec-manage{border:1px solid var(--edge);border-radius:var(--r);flex-direction:column;gap:10px;margin:0 14px 18px;padding:12px 14px;display:flex}.rec-manage-hd,.rec-blk-hd{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.rec-manage .link-fields,.rec-manage .opt-out-form{flex-wrap:wrap}.rec-manage .link-fields>.field,.rec-manage .opt-out-form .field{flex:100%;min-width:0}.rec-blk{flex-direction:column;gap:6px;padding:0 18px 18px;display:flex}.rec-blk-t{font:600 12.5px/1.3 var(--sans);color:var(--s700)}.rec-blk-b{color:var(--s700);margin:0;font-size:13px;line-height:1.4}.rec-late{font:500 11.5px/1.4 var(--mono);color:var(--err)}.rec-fus{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.rec-fus li{flex-direction:column;gap:3px;display:flex}.rec-fu-due{color:var(--s600);font-size:11.5px}.rec-col .pinned-note{margin:4px 14px 18px}.rec-col .pinned-note .tag.staff-only{display:none}.rec-col .pinned-note .pin-hd,.rec-col .profile .profile-hd{font:600 12.5px/1.3 var(--sans);text-transform:none;letter-spacing:0}.rec-col .profile .profile-hd{color:var(--s700)}.rec-col :is(.pinned-note,.profile)>.row .btn.sm{font:500 12.5px/1.3 var(--sans);text-transform:none;letter-spacing:0;color:var(--s600);background:0 0;border:0;padding:0}.rec-col :is(.pinned-note,.profile)>.row .btn.sm:hover{color:var(--tx)}.rec-col .profile{border:0;border-radius:0;padding:0 18px 18px}.rec-col .profile-tags{flex-direction:column;gap:6px}.rec-col .profile-tags .tag{color:var(--tx);background:0 0;padding:0;font-size:13px}.rec-col .profile-tags .tag .faint{color:var(--s600);margin-right:4px}.seg{border:1px solid var(--cloud);border-radius:var(--r);background:var(--paper);display:inline-flex;overflow:hidden}.dot{background:var(--mist);border-radius:50%;flex:none;width:7px;height:7px;display:inline-block}.dot.ok,.dot.live{background:var(--navy)}.err-text{color:var(--err);font-size:var(--fs-sm)}.ring{background:var(--paper);color:var(--tx);border:1px solid var(--edge);border-bottom-color:var(--ledge);border-radius:var(--r);overflow:hidden}.ring .bar{background:var(--navy);transform-origin:0;height:3px;transition:transform 1s linear}.ring .in{grid-template-columns:1fr auto;align-items:center;gap:20px;padding:22px 24px;display:grid}.ring .eyebrow{color:var(--navy)}.ring-body{gap:8px}.brandbig{align-items:center;gap:12px;display:flex}.brandbig .brand{font:600 var(--fs-num)/1.15 var(--sans);letter-spacing:-.02em;text-transform:none;color:var(--tx)}.brandbig .sw{border-radius:3px;width:14px;height:14px}.brandbig .where{font:500 var(--fs-md) var(--sans)}.sub2{color:var(--s600)}.callbar{grid-template-columns:auto 1fr auto;align-items:center;gap:20px;display:grid}.timer{font:300 var(--fs-num-l)/1 var(--mono);letter-spacing:-.03em;color:var(--tx)}.signin{place-items:center;min-height:100vh;padding:24px;display:grid}.signin-card{width:100%;max-width:380px}.signin-logo{width:auto;height:72px;display:block}.card-body{gap:16px}.field{gap:6px}.q .label{gap:5px}table.data{border-collapse:collapse;width:100%}.data th{font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--s600);text-align:left;background:var(--well);border-bottom:1px solid var(--edge);white-space:nowrap;padding:10px 14px}.data td{border-bottom:1px solid var(--frost);vertical-align:middle;padding:12px 14px}.data th:first-child,.data td:first-child{padding-left:20px}.data th:last-child,.data td:last-child{padding-right:20px}.data tr:last-child td{border-bottom:0}.data td.n,.data th.n{text-align:right}.data td.n{font-family:var(--mono);font-variant-numeric:tabular-nums}.who .meta{color:var(--s600);flex-wrap:wrap;align-items:center;gap:16px;margin-top:10px;display:flex}.notices{gap:8px}.link-form{gap:12px}.link-fields{align-items:flex-end;gap:12px}@media (max-width:639.98px){.link-fields{flex-wrap:wrap}.link-fields>.field{flex:100%;min-width:0}}.email-status{gap:10px;margin:0;padding:0;list-style:none}.email-status li{flex-wrap:wrap;gap:6px}.email-status li>span:first-child{overflow-wrap:anywhere;margin-right:4px}.opt-out-form{flex-wrap:wrap}.opt-out-form .field{min-width:12rem}.links{gap:8px}.links li{justify-content:space-between;align-items:center;gap:12px;display:flex}.tag.staff-only{background:var(--staff);color:var(--staff-ink);border-color:#0000}.pinned-note{background:var(--staff);border-radius:var(--r);flex-direction:column;gap:6px;padding:12px 14px;display:flex}.pinned-note .pin-hd{font:600 var(--fs-label) var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--staff-ink)}.pinned-note .tag.staff-only{background:#6b531014}.pinned-note textarea{resize:vertical;background:var(--paper);width:100%;line-height:1.55}.pinned-note .ev-body{margin:0;line-height:1.55}.pinned-note .by{font-size:var(--fs-sm);color:var(--s600);margin:0}.profile{border:1px solid var(--edge);border-radius:var(--r);flex-direction:column;gap:8px;padding:12px 14px;display:flex}.profile .profile-hd{font:600 var(--fs-label) var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600)}.profile-tags{flex-wrap:wrap;gap:6px;margin:0;padding:0;list-style:none;display:flex}.profile-tags .tag{font:400 var(--fs-sm)/1.4 var(--sans);text-transform:none;letter-spacing:0;white-space:normal;background:var(--well);border-color:#0000}.profile-dl{font-size:var(--fs-sm);grid-template-columns:max-content 1fr;gap:6px 16px;margin:0;display:grid}.profile-dl>div{display:contents}.profile-dl dt{color:var(--s600)}.profile-dl dd{margin:0}.profile .by{font-size:var(--fs-sm);color:var(--s600);margin:0}.profile-form{gap:12px}.profile-grid{grid-template-columns:repeat(auto-fit,minmax(12rem,1fr));gap:12px;display:grid}.staff-note{background:var(--staff);border-radius:var(--r);padding:8px 11px}.staff-note .ev-body{margin:4px 0 0;line-height:1.55}.ev .staff-note+.rec,.ev .d+.staff-note{margin-top:8px}.ai-summary{background:var(--mach);border-radius:var(--r);margin-top:8px;padding:8px 11px}.ai-summary-hd{font:600 var(--fs-sm) var(--sans);color:var(--mach-ink);align-items:center;gap:6px;display:flex}.ai-summary .ev-body{margin:4px 0 0;line-height:1.55}.ai-spark{color:var(--mach-ink);flex:none}.call-note textarea{resize:vertical;width:100%;min-height:76px;line-height:1.55}.dispo-body{gap:16px}.dispo{grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.dispo label{border:1px solid var(--cloud);border-radius:var(--r);cursor:pointer;transition:border-color .18s var(--ease), background .18s var(--ease);padding:11px 12px;font-weight:600}.dispo label:hover{border-color:var(--tx)}.dispo label.on{background:var(--paper);border-color:var(--navy);color:var(--navy);outline:1px solid var(--navy);outline-offset:-2px}.dispo label.off{cursor:not-allowed;color:var(--mist);border-color:var(--frost)}.dispo input{opacity:0;pointer-events:none;position:absolute}.dispo label:has(input:focus-visible){outline:2px solid var(--navy);outline-offset:1px}.feed{flex:1;margin:0;padding:4px 20px 20px;list-style:none;overflow:auto}.ev{border-bottom:1px solid var(--frost);grid-template-columns:70px 1fr;gap:12px;padding:14px 0;display:grid}.ev:last-child{border-bottom:0}.ev .k{font:600 var(--fs-label) var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--tx);padding-top:2px}.ev .w{font:400 var(--fs-sm) var(--mono);color:var(--iron);margin-bottom:2px}.ev .d{flex-wrap:wrap;align-items:center;gap:8px;margin-top:6px;display:flex}.rec{font-size:var(--fs-sm);flex-direction:column;gap:6px;margin-top:10px;display:flex}.rec audio{width:100%;height:32px}.rec summary{cursor:pointer;font:600 var(--fs-label) var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--mark-ai)}.rec summary:focus-visible{outline:2px solid var(--navy);outline-offset:2px}.rec details .ev-body{margin:6px 0 0;line-height:1.55}.ev .tag{margin-top:8px}.ev-body{white-space:pre-wrap;overflow-wrap:anywhere}.compose{border-top:1px solid var(--edge);background:var(--hd);flex-direction:column;gap:10px;padding:16px 20px 84px;display:flex}.compose .from{font-size:var(--fs-sm);color:var(--s600)}.compose textarea{resize:none;width:100%;min-height:84px;line-height:1.55}.compose .counter{font-size:var(--fs-sm)}.warn-text{color:var(--mark-warn);font-size:var(--fs-sm)}.item{text-align:left;border-radius:var(--r);width:100%;color:inherit;transition:background .18s var(--ease), border-color .18s var(--ease);background:0 0;border:1px solid #0000;padding:10px;text-decoration:none;display:block}.item:hover{border-color:var(--edge)}.item .t{font-weight:600}.item .s{font-size:var(--fs-sm);color:var(--s600);margin-top:3px}.side .compose{margin-top:auto}.tabs{border-bottom:1px solid var(--edge);background:var(--hd);padding:0 12px;display:flex;position:relative}.tabs button{font:600 var(--fs-label) var(--sans);text-transform:uppercase;letter-spacing:.12em;color:var(--s600);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;padding:18px 10px 14px}.tabs button.on{color:var(--tx);border-bottom-color:var(--navy)}.tabs button:focus-visible{outline:2px solid var(--navy);outline-offset:-2px}.side .composer{border-top:1px solid var(--edge);margin-top:auto}.composer .compose{border-top:0}.ev-subject{overflow-wrap:anywhere;margin-bottom:4px;font-weight:600}.attachments{flex-wrap:wrap;gap:6px;margin:8px 0 0;padding:0;list-style:none;display:flex}.attachments .tag{text-transform:none;text-decoration:none}.attachments .tag:hover{border-color:var(--tx)}.ib{flex-direction:column;min-width:0;display:flex}.ib-hd{align-items:baseline;gap:8px;padding:4px 8px 8px;display:flex}.ib-hd h2{font:600 var(--fs-md)/1.2 var(--sans);letter-spacing:-.01em;color:var(--tx);margin:0}.ib-n{font-size:var(--fs-sm);color:var(--s600)}.ib-chips{flex-wrap:wrap;gap:2px;padding:0 4px 8px;display:flex}.ib-chips button{font:500 var(--fs-sm) var(--sans);color:var(--s600);cursor:pointer;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:6px;align-items:center;gap:5px;padding:4px 7px;display:inline-flex}.ib-chips button .num{font:500 var(--fs-label)/1 var(--mono);color:var(--iron)}.ib-chips button:hover{color:var(--tx)}.ib-chips button[aria-pressed=true]{color:var(--tx);background:var(--paper);border-color:var(--edge)}.ib-chips button:focus-visible{outline:2px solid var(--navy);outline-offset:1px}.ib-hint{font-size:var(--fs-sm);color:var(--s700);margin:0 8px 8px}.ib-empty,.ib-more{font-size:var(--fs-sm);color:var(--iron);margin:4px 8px 8px}.ib-rows{border-top:1px solid var(--edge);margin:0;padding:4px 0 0;list-style:none}.ib-rows[hidden]{display:none}.ib-row{border-radius:var(--r);border:1px solid #0000;position:relative}.ib-row:hover{background:var(--well)}.ib-row.cur{background:var(--paper);border-color:var(--edge)}.ib-open{color:inherit;border-radius:var(--r);grid-template-columns:22px minmax(0,1fr);align-items:start;gap:8px;padding:8px;text-decoration:none;display:grid}a.ib-open:focus-visible{outline:2px solid var(--navy);outline-offset:-2px}.ib-ti{width:22px;height:20px;color:var(--s600);place-items:center;display:grid}.ib-main{flex-direction:column;gap:2px;min-width:0;display:flex}.ib-top{align-items:baseline;gap:6px;min-width:0;display:flex}.ib-who{min-width:0;font-weight:600;font-size:var(--fs-body);color:var(--tx);text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.ib-top .tag{flex:none}.ib-t{font:500 var(--fs-label)/1.4 var(--mono);color:var(--s600);flex:none}.ib-t.late{color:var(--err)}.ib-why{font-size:var(--fs-sm);color:var(--s600);align-items:center;gap:6px;min-width:0;display:flex}.ib-why>span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ib-why .sw{border-radius:1px;flex:none;width:7px;height:7px}.ib-tried{font-size:var(--fs-label);color:var(--s600)}.ib-act{flex-direction:column;align-items:flex-end;gap:4px;display:flex;position:absolute;top:6px;right:6px}.ib-act-b{border:1px solid var(--cloud);background:var(--paper);font:500 var(--fs-sm) var(--sans);color:var(--s700);cursor:pointer;opacity:0;transition:opacity .12s var(--ease);border-radius:6px;align-items:center;gap:4px;padding:3px 8px;display:inline-flex}.ib-row:hover .ib-act-b,.ib-row:focus-within .ib-act-b,.ib-act-b:focus-visible{opacity:1}:is(.ib-row:has(.ib-act):hover .ib-t,.ib-row:has(.ib-act):focus-within .ib-t){visibility:hidden}.ib-act-b:hover{color:var(--tx);border-color:var(--tx)}.ib-act-b:disabled{cursor:default;color:var(--iron)}.ib-act-b:focus-visible{outline:2px solid var(--navy);outline-offset:1px}.ib-err{background:var(--paper);text-align:right;max-width:200px}@media (hover:none){.ib-act-b{opacity:1}.ib-row:has(.ib-act) .ib-t{visibility:visible!important}.ib-act{align-items:flex-start;padding:0 8px 8px 38px;position:static}}.ib-later{border-top:1px solid var(--edge);margin-top:4px}.ib-later .ib-rows{border-top:0;padding-top:0}.ib-later-b{width:100%;font:500 var(--fs-sm) var(--sans);color:var(--s600);cursor:pointer;text-align:left;background:0 0;border:0;align-items:center;gap:6px;padding:10px 8px;display:flex}.ib-later-b:hover{color:var(--tx)}.ib-later-b:focus-visible{outline:2px solid var(--navy);outline-offset:-2px;border-radius:var(--r)}.ib-reacts{border-top:1px solid var(--edge);margin-top:4px;padding-top:4px}.ib-reacts h3{font:600 var(--fs-tag) var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600);margin:8px 8px 4px}.ib-reacts ul{margin:0;padding:0;list-style:none}.ib-reacts a{border-radius:var(--r);color:var(--tx);font-size:var(--fs-sm);border:1px solid #0000;align-items:center;gap:8px;padding:7px 8px;text-decoration:none;display:flex}.ib-reacts a:hover{background:var(--well)}.ib-reacts a[aria-current=page]{background:var(--paper);border-color:var(--edge)}.ib-reacts .sw{border-radius:1px;flex:none;width:7px;height:7px}.ib-reacts-n{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-weight:600;overflow:hidden}.ib-reacts .num{font:500 var(--fs-label) var(--mono);color:var(--s600)}#work-list:focus{outline:none}.callbacks{margin:0 0 8px;padding:0;list-style:none}.callbacks .s.row{gap:8px}.recorded-line{cursor:pointer;gap:10px;font-weight:600}.admin{grid-template-columns:var(--tabs) 1fr;min-height:100%;display:grid}.admin-tabs{border-right:1px solid var(--edge);flex-direction:column;gap:2px;padding:16px 12px;display:flex}.admin-tab{border-radius:var(--r);color:var(--s700);font:600 var(--fs-label)/1 var(--sans);text-transform:uppercase;letter-spacing:.1em;padding:10px 12px;text-decoration:none}.admin-tab:hover{color:var(--tx);background:var(--well)}.admin-tab[aria-current=page]{background:var(--paper);color:var(--tx);border:1px solid var(--edge)}.admin-body{max-width:1100px;padding:24px 28px 140px}.admin-stack{gap:16px}.admin-rows{gap:12px}.admin-row{border-bottom:1px solid var(--frost);flex-direction:column;gap:8px;padding-bottom:12px;display:flex}.admin-row.row{flex-direction:row}.admin-row:last-child{border-bottom:0;padding-bottom:0}.admin-form{gap:14px;max-width:560px}.admin-person{gap:16px}.admin-e164{min-width:130px}.vh{clip:rect(0 0 0 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.engines{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.engine+.engine{border-top:1px solid var(--frost)}.engine-form{grid-template-columns:12px minmax(160px,1fr) auto auto;align-items:center;gap:12px;padding:8px 0;display:grid}.eng-dot.lg{width:10px;height:10px}.engine-name{gap:2px;min-width:0}.engine-name input{padding:6px 10px}.engine-wz summary{cursor:pointer;list-style:none}.engine-wz summary::-webkit-details-marker{display:none}.engine-wz summary:after{content:" · change";text-decoration:underline}.engine-wz[open]{flex-direction:column;gap:4px;display:flex}.engine-wz[open] summary:after{content:""}.engine-loc{font-weight:600}.engine-pal{border:0;gap:6px;margin:0;padding:0;display:inline-flex}.engine-sw{background:var(--eng);cursor:pointer;width:20px;height:20px;box-shadow:0 0 0 2px var(--paper), 0 0 0 3px transparent;border-radius:50%;position:relative}.engine-sw input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.engine-sw:hover{box-shadow:0 0 0 2px var(--paper), 0 0 0 3px var(--cloud)}.engine-sw:has(input:checked){box-shadow:0 0 0 2px var(--paper), 0 0 0 3.5px var(--tx)}.engine-sw:has(input:focus-visible){outline:2px solid var(--tx);outline-offset:3px}.engine-acts{gap:8px}@media (max-width:900px){.engine-form{grid-template-columns:12px minmax(0,1fr)}.engine-pal,.engine-acts{flex-wrap:wrap;grid-column:2}}@media (max-width:640px){.admin{grid-template-columns:minmax(0,1fr)}.admin-tabs{border-right:0;border-bottom:1px solid var(--edge);flex-direction:row;padding:8px 12px;overflow-x:auto}.admin-tab{white-space:nowrap}.admin-body{min-width:0;padding:16px 16px 80px}}@media (max-width:639.98px){.admin-tabs{flex-wrap:wrap;overflow-x:visible}.admin-body .panel>.hd{flex-wrap:wrap}.admin-body input[type=file]{min-width:0;max-width:100%}}.wrap{flex-wrap:wrap}.matrix,.audit{border-collapse:collapse;width:100%}.matrix th,.matrix td,.audit th,.audit td{text-align:left;border-bottom:1px solid var(--frost);vertical-align:top;padding:8px 10px}.matrix thead th,.audit thead th{font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600)}.matrix td{width:90px}.audit-detail{font-size:var(--fs-sm);color:var(--s600);word-break:break-word}@media (max-width:639.98px){.matrix th,.matrix td{padding:8px 4px}.matrix td{text-align:center;width:auto}.matrix thead th{letter-spacing:.04em;font-size:var(--fs-tag)}.matrix .brand{white-space:normal;letter-spacing:.06em;line-height:1.3}.admin-person,.admin-body .panel>.bd{padding:14px}.audit,.audit tbody,.audit tr,.audit td{display:block}.audit thead{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.audit tr{border-bottom:1px solid var(--frost);padding:10px 14px}.audit td{border-bottom:0;padding:2px 0}.audit-detail{overflow-wrap:anywhere}}.reports{gap:16px;max-width:1400px;padding:24px 28px 140px}.reports h2{font:600 var(--fs-md)/1.3 var(--sans);color:var(--tx)}.reports-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px;display:flex}.cutbar{gap:10px}.seg a{font:600 var(--fs-tag)/1 var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600);border-right:1px solid var(--frost);transition:color .2s var(--ease);padding:12px;text-decoration:none}.seg a:last-child{border-right:0}.seg a:hover{color:var(--tx)}.seg a.on{color:var(--tx);border-bottom:2px solid var(--navy)}.stats{background:var(--edge);border:1px solid var(--edge);border-bottom-color:var(--ledge);border-radius:var(--r);grid-template-columns:repeat(7,minmax(0,1fr));gap:1px;margin:0;display:grid;overflow:hidden}.stat{background:var(--paper);flex-direction:column;gap:8px;padding:16px 20px;display:flex}.stat dd{margin:0}.stat .num{font:600 var(--fs-num)/1 var(--mono);letter-spacing:-.02em;color:var(--tx)}.stat-sub{font-size:var(--fs-sm);color:var(--s600)}.panel .bd.flush{padding:0}.two{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:16px;display:grid}.scroll-x{overflow-x:auto}.note{font-size:var(--fs-sm);color:var(--s600);max-width:900px}.strong{white-space:nowrap;font-weight:600}.across .cutover{font-size:var(--fs-sm);margin-left:10px}.reports .data td.n{white-space:nowrap}.funnel{margin:0;padding:0;list-style:none;display:flex}.funnel li{flex-direction:column;flex:1;min-width:0;display:flex}.funnel li:nth-child(odd){background:var(--well)}.funnel li+li{border-left:1px solid var(--frost)}.funnel .cnt{text-align:center;font:600 var(--fs-md)/1 var(--mono);color:var(--tx);padding-top:12px}.funnel .shape{display:block;position:relative}.funnel svg{width:100%;height:150px;display:block}.funnel path{fill:var(--navy)}.funnel .pct{justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.funnel .pct span{border:1px solid var(--frost);background:var(--paper);font:600 11px var(--mono);color:var(--tx);border-radius:99px;padding:2px 8px}.funnel .lbl{text-align:center;font-size:var(--fs-sm);color:var(--s600);padding:4px 8px 12px;line-height:1.35}.as-table summary{cursor:pointer;font-size:var(--fs-sm);color:var(--s700);border-top:1px solid var(--frost);margin-top:16px;padding-top:12px}.as-table .data{margin-top:8px}@media (max-width:639.98px){.as-table .data th,.as-table .data td{padding:8px 10px}.as-table .data th{letter-spacing:.06em}}.hbars{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.hbar{grid-template-columns:minmax(0,11rem) minmax(0,1fr) 3.5rem;align-items:center;gap:12px;display:grid}.hbar-l{font-size:var(--fs-sm);color:var(--s700)}.hbar svg{width:100%;height:12px;display:block;overflow:visible}.hbar rect{fill:var(--navy)}.hbar-n{text-align:right;color:var(--tx)}.kv{border-top:1px solid var(--frost);font-size:var(--fs-sm);grid-template-columns:1fr auto;gap:8px 16px;margin:16px 0 0;padding-top:14px;display:grid}.kv dd{text-align:right;font-family:var(--mono);font-variant-numeric:tabular-nums;margin:0}.kv dd.faint{font-family:var(--sans);max-width:16rem}.cols{flex-direction:column;gap:8px;margin:0;display:flex}.cols-plot{grid-template-columns:2.5rem minmax(0,1fr);gap:8px;display:grid}.cols-y{height:140px;color:var(--iron);flex-direction:column;justify-content:space-between;align-items:flex-end;font-size:11px;display:flex}.cols svg{width:100%;height:140px;display:block;overflow:visible}.cols path{fill:var(--navy)}.cols .hit{fill:#0000}.cols .hit:hover+path,.cols g:hover path{fill:var(--tx)}.cols line{stroke:var(--frost);stroke-width:1px;vector-effect:non-scaling-stroke}.cols-x{font:11px var(--mono);color:var(--iron);margin:0 0 0 calc(2.5rem + 8px);padding:0;list-style:none;display:grid}.cols-x li{white-space:nowrap;overflow:visible}.across tr.lvl-brand th,.across tr.lvl-brand td{background:var(--well)}.across tr.lvl-location th,.across tr.lvl-line th{color:var(--s700);padding-left:36px;font-weight:400}.across tr.lvl-allied th,.across tr.lvl-allied td{border-top:1px solid var(--edge);border-bottom:0;font-weight:600}.across th[scope=row]{text-align:left;font:inherit;text-transform:none;letter-spacing:0;border-bottom:1px solid var(--frost);background:0 0;padding:12px 14px 12px 20px}@media (max-width:1100px){.stats{grid-template-columns:repeat(4,minmax(0,1fr))}.two{grid-template-columns:minmax(0,1fr)}}@media (max-width:640px){.reports{padding:16px 16px 80px}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.funnel{flex-direction:column}.funnel li+li{border-left:0;border-top:1px solid var(--frost)}.funnel svg{height:72px}}.board{gap:16px;max-width:1500px;padding:24px 28px 140px}.board h2{font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--tx)}.strip{grid-auto-columns:minmax(0,1fr);grid-auto-flow:column;display:grid;overflow:hidden}.strip>*{border-right:1px solid var(--edge);min-width:0;padding:14px 20px}.strip>:last-child{border-right:0}.qcard{transition:background .2s var(--ease)}.qcount{align-items:baseline;gap:10px;margin-top:10px}.qcard .big{font:300 var(--fs-num-l)/1 var(--sans);letter-spacing:-.03em;font-variant-numeric:tabular-nums}.qcard dl{font-size:var(--fs-sm);grid-template-columns:1fr auto;gap:4px 12px;margin:10px 0 0;display:grid}.qcard dt{color:var(--s600)}.qcard dd{font-family:var(--mono);font-variant-numeric:tabular-nums;text-align:right;margin:0}.qcard.waiting{background:var(--navy);color:var(--white)}.qcard.waiting .brand,.qcard.waiting dt,.qcard.waiting dd,.qcard.waiting .mono{color:var(--white)}.spark{flex:none;display:block}.spark rect{fill:var(--navy)}.spark rect.now{fill:var(--tx)}.spark rect.zero{fill:var(--cloud)}.waiting .spark rect{fill:#ffffff8c}.waiting .spark rect.now{fill:var(--white)}.waiting .spark rect.zero{fill:#ffffff38}.spark-cap{font:400 10.5px var(--mono);color:var(--iron);justify-content:space-between;margin-top:12px;margin-bottom:4px;display:flex}.waiting .spark-cap{color:#ffffffb3}.banners{gap:8px}.banner{background:var(--paper);color:var(--tx);border:1px solid var(--edge);border-left:3px solid var(--err);border-radius:var(--r);align-items:center;gap:16px;padding:10px 20px;display:flex}.banner.err b{color:var(--err)}.board-grid{grid-template-columns:minmax(0,1fr) 400px;align-items:start;gap:16px;display:grid}.board-side{gap:16px;min-width:0}.board-item{border-bottom:1px solid var(--frost);grid-template-columns:minmax(0,1fr) auto;gap:4px 12px;padding:12px 20px;display:grid}.board-item:last-child{border-bottom:0}.board-item .meta{font-size:var(--fs-sm);color:var(--s600);flex-wrap:wrap}.board-item .assign,.board-item .listen{margin-top:6px}.board-item .listen .row{flex-wrap:wrap}select.sm{font-size:var(--fs-sm);padding-top:6px;padding-bottom:6px;padding-left:8px}.set-by{font-size:var(--fs-sm);margin-top:2px}.dot.off{background:var(--cloud)}.dialer-today{gap:12px}.reactivation-progress{border-top:1px solid var(--frost);gap:6px;padding-top:12px}.meter{background:var(--frost);border-radius:3px;height:6px;overflow:hidden}.meter>i{background:var(--navy);height:100%;display:block}@media (max-width:1100px){.board-grid{grid-template-columns:minmax(0,1fr)}.qcards{grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-flow:row}.qcards>*{border-bottom:1px solid var(--edge)}}@media (max-width:640px){.board{padding:16px 16px 80px}.qcards{grid-template-columns:minmax(0,1fr)}.qcards>*{border-right:0}}.loc-top{flex-direction:column;display:flex;position:relative}.loc-top h1{padding-right:180px}.loc-adder>summary{list-style:none;position:absolute;top:0;right:0}.loc-adder>summary::-webkit-details-marker{display:none}.loc-sum::-webkit-details-marker{display:none}.loc-adder[open]>.panel{margin-top:20px}.loc-adder[open]>summary.btn.primary{background:var(--paper);border-color:var(--cloud);border-bottom-color:var(--ledge);color:var(--tx)}.loc-shut,details[open]>summary .loc-open{display:none}details[open]>summary .loc-shut{display:inline}.loc-warn{border-bottom:1px solid var(--frost);font-size:var(--fs-sm);color:var(--s700);flex-wrap:wrap;align-items:center;gap:8px;padding:12px 20px;display:flex}.loc-cols,.loc-sum{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr) minmax(0,1.4fr) minmax(0,.8fr) 64px;align-items:center;gap:16px;padding:0 20px;display:grid}.loc-cols{background:var(--well);border-bottom:1px solid var(--edge);font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--s600);padding-top:10px;padding-bottom:10px}.loc-cols:after{content:""}.loc+.loc{border-top:1px solid var(--frost)}.loc-sum{cursor:pointer;transition:background .18s var(--ease);padding-top:14px;padding-bottom:14px;list-style:none}.loc-sum:hover{background:var(--fog)}.loc-sum:focus-visible{outline:2px solid var(--navy);outline-offset:-2px}.loc:last-child .loc-edit:not([open]) .loc-sum{border-radius:0 0 var(--r) var(--r)}.loc-edit[open]>.loc-sum{background:var(--hd);border-bottom:1px solid var(--frost)}.loc-name,.loc-next,.loc-fact{flex-direction:column;gap:2px;min-width:0;display:flex}.loc-fact{align-items:flex-start}.loc-title{font:600 var(--fs-md)/1.3 var(--sans);overflow-wrap:anywhere}.loc-zone,.loc-sub{font-size:var(--fs-sm);color:var(--s600);overflow-wrap:anywhere}.loc-k{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.loc-k.on{clip:auto;width:auto;height:auto;font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--s600);position:static;overflow:visible}.loc-toggle{font:600 var(--fs-btn)/1 var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600);border:1px solid var(--cloud);border-radius:var(--r);background:var(--paper);transition:border-color .18s var(--ease), color .18s var(--ease);justify-self:end;padding:8px 10px}.loc-sum:hover .loc-toggle{color:var(--tx);border-color:var(--tx)}.loc-body{background:var(--paper);grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:0;display:grid}.loc-parts{border-right:1px solid var(--frost)}.loc-part{flex-direction:column;gap:8px;min-width:0;padding:18px 20px;display:flex}.loc-parts .loc-part+.loc-part{border-top:1px solid var(--frost)}.loc-part h3{font:600 var(--fs-body)/1.3 var(--sans);color:var(--tx);align-items:baseline;gap:8px;display:flex}.loc-form{align-items:stretch}.loc-form input:not([type=hidden]),.loc-form select{flex:180px;min-width:0}.loc-form select{flex-basis:240px}.loc-hint{font-size:var(--fs-sm);color:var(--s600);max-width:60ch}.loc-closures{border:1px solid var(--frost);border-radius:var(--r);flex-direction:column;display:flex}.loc-closures li+li{border-top:1px solid var(--frost)}.loc-closure{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:2px 12px;padding:8px 4px 8px 12px;display:grid}.loc-closure .loc-sub{grid-area:2/1}.loc-closure button{grid-area:1/2/span 2}.loc-add-day{flex-wrap:wrap;align-items:flex-end;gap:8px;margin-top:4px;display:flex}.loc-add-day .field{flex:110px;gap:4px;min-width:0}.loc-add-day .loc-date{flex-basis:150px}.loc-add-day .loc-note{flex-basis:100%}.loc-add-day input{width:100%;min-width:0}@media (max-width:900px){.loc-body{grid-template-columns:minmax(0,1fr)}.loc-parts{border-right:0;border-bottom:1px solid var(--frost)}}@media (max-width:760px){.loc-cols{display:none}.loc-sum{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px 16px;padding:14px 16px}.loc-name{grid-area:1/1/auto/-1;padding-right:76px}.loc-toggle{grid-area:1/2;align-self:start}.loc-zone{overflow-wrap:normal;word-break:normal}.loc-sum .loc-fact .loc-k{clip:auto;width:auto;height:auto;font:600 var(--fs-label)/1.5 var(--sans);text-transform:uppercase;letter-spacing:.14em;color:var(--s600);position:static;overflow:visible}.loc-f-cut{grid-area:2/1}.loc-f-key{grid-area:2/2}.loc-f-day{grid-area:3/1/auto/-1}.loc-part{padding:16px}.loc-warn{padding:12px 16px}}@media (max-width:640px){.loc-top h1{padding-right:0}.loc-adder>summary{align-self:flex-start;margin-top:12px;position:static}}.agent-report{gap:16px;width:100%;max-width:1280px;margin:0 auto;padding:20px 28px 120px}.agent-report h2{font:600 var(--fs-md)/1.3 var(--sans);color:var(--tx)}.agent-top{border-bottom:1px solid var(--edge);justify-content:space-between;align-items:center;gap:12px;padding-bottom:12px;display:flex}.agent-brand{gap:12px}.agent-logo{width:auto;height:32px;display:block}.agent-name{font:600 var(--fs-md)/1.2 var(--sans);color:var(--tx);letter-spacing:-.01em}.agent-head{flex-direction:column;gap:6px;padding-top:8px;display:flex}.agent-head h1{margin:0}.agent-toolbar{--ctl-h:36px;background:var(--paper);border:1px solid var(--edge);border-bottom-color:var(--ledge);border-radius:var(--r);flex-wrap:wrap;align-items:flex-end;gap:12px 16px;padding:14px 16px;display:flex}.agent-field{flex-direction:column;gap:6px;min-width:0;display:flex}.agent-field .eyebrow{letter-spacing:.12em;font-size:10.5px}.agent-field select,.agent-field input{height:var(--ctl-h);min-width:11rem;font:500 var(--fs-sm)/1 var(--sans);background-color:var(--well);border-color:var(--cloud);padding-top:0;padding-bottom:0;padding-left:12px}.agent-field input[type=date]{min-width:10rem;padding-right:10px}.agent-field select:hover,.agent-field input:hover{border-color:var(--iron)}.agent-field select:focus,.agent-field input:focus{border-color:var(--navy);background-color:var(--paper)}.agent-csv{height:var(--ctl-h);border-color:var(--cloud);align-items:center;margin-left:auto;padding:0 14px;display:inline-flex}.agent-lead,.agent-rest{margin:0}.agent-lead{grid-template-columns:repeat(4,minmax(0,1fr))}.agent-rest{grid-template-columns:repeat(6,minmax(0,1fr))}.agent-lead .stat,.agent-rest .stat{justify-content:flex-start;min-height:0}.agent-lead .stat{padding:18px 20px}.agent-lead .num{font-size:var(--fs-num-l)}.agent-rest .stat{gap:6px;padding:12px 16px}.agent-rest .num{font-size:20px}.agent-rest .stat-sub,.agent-lead .stat-sub{font-size:var(--fs-sm);line-height:1.35}.agent-pair{grid-template-columns:minmax(0,2fr) minmax(0,1fr);align-items:stretch;gap:16px;display:grid}.agent-pair>.panel{min-width:0}.agent-narrow{display:none}.agent-report .data{font-variant-numeric:tabular-nums}.agent-report .data.ledger th{background:var(--hd);color:var(--iron);letter-spacing:.1em;padding-top:9px;padding-bottom:9px;font-weight:500}.agent-report .data.ledger td.n,.agent-report .data td.n{font-family:var(--mono);font-variant-numeric:tabular-nums;text-align:right;color:var(--tx)}.agent-report .data .strong-n{font-weight:600}.reasons td:first-child{white-space:nowrap}.reasons .bar-cell{width:34%;min-width:4rem;padding-left:4px;padding-right:4px}.inline-bar{width:100%;height:6px;display:block;overflow:visible}.inline-bar .track{fill:var(--well)}.inline-bar .fill{fill:var(--navy)}.rate-cell{grid-template-columns:6.5rem 3.25rem;justify-content:end;align-items:center;gap:10px;display:inline-grid}.rate-cell .num{text-align:right}.agent-report{--s1:var(--navy);--s2:#5b7ba8;--s3:#c3cedd}.daily{flex-direction:column;gap:12px;margin:0;display:flex}.legend{font-size:var(--fs-sm);color:var(--s600);flex-wrap:wrap;gap:6px 18px;margin:0;padding:0;list-style:none;display:flex}.legend li{align-items:center;gap:8px;display:inline-flex}.legend .sw{border-radius:2px;width:10px;height:10px}.sw.s1{background:var(--s1)}.sw.s2{background:var(--s2)}.sw.s3{background:var(--s3)}.daily{--plot-h:180px}.daily-plot{grid-template-columns:2.25rem minmax(0,1fr);gap:10px;padding-top:22px;display:grid}.daily-y{height:var(--plot-h);font:11px var(--mono);color:var(--iron);position:relative}.daily-y span{position:absolute;right:0;transform:translateY(-50%)}.daily-area{min-width:0;height:var(--plot-h);position:relative}.daily-area svg{width:100%;height:var(--plot-h);display:block;overflow:hidden}.daily-area line{vector-effect:non-scaling-stroke;stroke-width:1px}.daily-area line.grid{stroke:var(--frost);stroke-dasharray:2 3}.daily-area line.base{stroke:var(--edge)}.daily-area rect.s1{fill:var(--s1)}.daily-area rect.s2{fill:var(--s2)}.daily-area rect.s3{fill:var(--s3)}.daily-area g:not(.last) rect:not(.hit){opacity:.62}.daily-area g:hover rect:not(.hit){opacity:1}.daily-area .hit{fill:#0000}.daily-callout{font:600 12px/1 var(--mono);color:var(--tx);background:var(--paper);border:1px solid var(--frost);white-space:nowrap;border-radius:99px;padding:3px 7px;position:absolute;transform:translate(-50%,calc(-100% - 6px))}.daily-x{font:11px var(--mono);color:var(--iron);margin:0 0 0 calc(2.25rem + 10px);padding:0;list-style:none;display:grid}.daily-x li{text-align:center;white-space:nowrap;overflow:visible}.daily-x li.last{color:var(--tx);font-weight:600}.agent-report .data td.n{white-space:nowrap}.agent-calls td{vertical-align:top}.agent-calls .agent-when,.agent-calls .agent-len,.agent-calls .agent-where,.agent-calls .agent-pill-cell{white-space:nowrap}.agent-summary{width:100%;min-width:16rem;font-size:var(--fs-sm);color:var(--s700);line-height:1.45}.agent-sum{-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;margin:0;display:-webkit-box;overflow:hidden}.agent-sum-more>summary{cursor:pointer;list-style:none}.agent-sum-more>summary::-webkit-details-marker{display:none}.agent-sum-more[open] .agent-sum{-webkit-line-clamp:unset;line-clamp:unset;display:block}.agent-sum-toggle:before{content:"Read more";font:600 var(--fs-label)/1.4 var(--sans);text-transform:uppercase;letter-spacing:.1em;color:var(--s600);margin-top:4px;display:inline-block}.agent-sum-more[open] .agent-sum-toggle:before{content:"Show less"}.agent-sum-more>summary:hover .agent-sum-toggle:before{color:var(--tx)}@media (min-width:640px){.agent-sum-more:not(.agent-long) .agent-sum-toggle{display:none}.agent-sum-more:not(.agent-long)>summary{cursor:auto}}.agent-pager{border-top:1px solid var(--frost);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px 16px;padding:12px 16px;display:flex}.agent-pager-count{font-size:var(--fs-sm);color:var(--s600);margin:0}.agent-pager-links{align-items:center;gap:6px;display:flex}.agent-pager-pages{align-items:center;gap:6px;margin:0;padding:0;list-style:none;display:flex}.agent-pager .btn{border-color:var(--cloud);font-variant-numeric:tabular-nums;justify-content:center;align-items:center;min-width:36px;height:36px;padding:0 12px;display:inline-flex}.agent-pager-pages .btn{padding:0 8px}.agent-pager .btn.on{background:var(--navy);border-color:var(--navy);color:var(--paper)}.agent-pager .btn[aria-disabled=true]{opacity:.45;pointer-events:none}.agent-pager .gap{color:var(--iron);font:11px var(--mono);padding:0 2px}@media (max-width:1099.98px){.agent-rest{grid-template-columns:repeat(3,minmax(0,1fr))}.agent-pair{grid-template-columns:minmax(0,1fr)}}@media (max-width:639.98px){.agent-report{gap:12px;padding:12px 16px 80px}.agent-toolbar{gap:10px;padding:12px}.agent-field{flex:calc(50% - 5px)}.agent-field select,.agent-field input{width:100%;min-width:0}.agent-csv{flex:100%;justify-content:center;margin-left:0}.daily{--plot-h:220px}.agent-report .funnel svg{height:112px}.agent-report .funnel .cnt{padding-top:14px}.agent-pager{padding:12px 16px}.agent-pager-links{justify-content:space-between;width:100%}.reasons .bar-cell{width:30%}.rate-cell{grid-template-columns:auto}.rate-cell .inline-bar{display:none}.daily-x li.alt{visibility:hidden}.agent-report .data th,.agent-report .data td{padding:10px 8px}.agent-report .data th{letter-spacing:.04em}.agent-wide{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.agent-narrow{display:inline}.agent-report .data td.strong{white-space:normal}.agent-report .data th,.agent-report .data td{padding-left:6px;padding-right:6px}.agent-report .data th:first-child,.agent-report .data td:first-child{padding-left:16px}.agent-report .data th:last-child,.agent-report .data td:last-child{padding-right:16px}.agent-lead,.agent-rest{grid-template-columns:repeat(2,minmax(0,1fr))}.agent-lead .num{font-size:30px}.agent-lead .stat,.agent-rest .stat{padding:12px 14px}.agent-calls thead{display:none}.agent-calls,.agent-calls tbody{display:block}.agent-calls tr{border-bottom:1px solid var(--frost);grid-template-columns:1fr auto;gap:6px 10px;padding:12px 16px;display:grid}.agent-calls tr:last-child{border-bottom:0}.agent-calls td{border:0;display:block;padding:0!important}.agent-calls .agent-when{color:var(--tx);grid-column:1;font-weight:600}.agent-calls .agent-len{grid-area:1/2}.agent-calls .agent-where{color:var(--s600);font-size:var(--fs-sm);grid-column:1/-1}.agent-calls .agent-pill-cell{grid-column:auto;display:inline-flex}.agent-calls tr>.agent-pill-cell:nth-of-type(3){grid-column:1;justify-self:start}.agent-calls tr>.agent-pill-cell:nth-of-type(4){grid-column:2;justify-self:end}.agent-calls .agent-summary{grid-column:1/-1;min-width:0}.agent-calls td.empty{grid-column:1/-1}}.panel-title{align-items:center;gap:6px;min-width:0;display:flex}.agent-report .stat dt .info{vertical-align:middle;margin-left:2px}.agent-report .stat dt .nowrap{white-space:nowrap}.agent-rest .stat dt{letter-spacing:.08em}.info{align-items:center;display:inline-flex;position:relative}.info-btn{width:24px;height:24px;color:var(--iron);cursor:help;background:0 0;border:0;border-radius:99px;justify-content:center;align-items:center;margin:-5px 0;padding:0;display:inline-flex}.info-btn:hover,.info-btn:focus-visible,.info[data-open] .info-btn{color:var(--tx)}.info-btn:focus-visible{outline:2px solid var(--navy);outline-offset:0}.info-tip{z-index:20;color:#f7f6f3;width:max-content;max-width:min(18rem,100vw - 32px);font:400 13px/1.4 var(--sans);letter-spacing:0;text-transform:none;white-space:normal;text-align:left;background:#333330;border-radius:6px;padding:8px 10px;display:none;position:absolute;top:calc(100% + 6px);left:50%;transform:translate(-50%)}.info:hover .info-tip,.info-btn:focus-visible+.info-tip,.info[data-open] .info-tip{display:block}.agent-lead .stat:last-child .info-tip,.agent-rest .stat:last-child .info-tip{left:auto;right:-8px;transform:none}@media (max-width:639.98px){.info{position:static}.panel-title,.agent-report .stat{position:relative}.info-tip{top:calc(100% + 2px);left:0;transform:none}.agent-report .stat .info-tip{max-width:calc(200% - 16px);top:34px;left:8px}.agent-lead .stat:nth-child(2n) .info-tip,.agent-rest .stat:nth-child(2n) .info-tip{left:auto;right:8px}}
